Shipping Policy

Processing time

Orders placed before 2:00 PM local time on business days are typically processed and packed the same day. Orders placed after that, or on weekends and holidays, are processed on the next business day. During peak seasons (Black Friday, Christmas, back-to-school) processing can take 2–3 business days.

Shipping methods & transit times

• Standard Ground: 3–7 business days (small parcels, under 70 lbs)
• Expedited: 2–3 business days (available at checkout on eligible items)
• Freight/LTL: 5–10 business days (large items, pallets, wholesale orders)
• Local delivery: Available in select ZIP codes — see checkout for eligibility

Transit times start once the carrier scans your package, not when the order is placed. Delivery times are estimates provided by the carrier and are not guaranteed.

Shipping rates

Rates are calculated at checkout based on weight, dimensions and destination. Freight quotes for pallets or large items are generated by our warehouse team and confirmed before payment.

Tracking

You'll receive a tracking number by email as soon as your order ships. If you don't see it, check your spam folder, then contact us at info@bodegaoutlet.com.

Damaged or missing items

Inspect your shipment on arrival. If a box is visibly damaged, note it with the driver before signing. For any damage or missing items, contact us within 48 hours of delivery with photos so we can file a claim and get it resolved.

Address changes & failed deliveries

We can only change an address before the order ships. Once tracking is active, address changes must be handled with the carrier directly and may incur a fee. Packages returned to us as undeliverable can be reshipped at the customer's cost or refunded minus the original shipping charge.

International shipping

We currently ship within the continental United States. Contact us for quotes on Alaska, Hawaii, Puerto Rico, or Canadian addresses.